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Auckland Tram - Frequently Asked Questions

What hours do the Auckland Dockline Trams run?
For opening hours click here

How much does it cost to ride on the Auckland Dockline Tram?
For pricing click here

How long is my ticket valid for?
One day

Can I get on and off the Auckland Tram as many times as I like during the day?
Yes

Can I buy tickets onboard the Trams?
Yes

Can I pay with credit card or eftpos?
No - payment to the tram driver is by cash only

Where else can I buy tickets?
The Voyager Maritime Museum

Where is the Tram situated?
At the Wynyard Quarter. It loops around Halsey, GauntDaldyJellicoe Streets between the Auckland Viaduct Basin & Westhaven Marina. Click here for more information on our Auckland waterfront location 

How long does it take to complete one circuit of the track without getting off?
Between 12 and 15 minutes

How long do I need to wait between Trams & how often do they run?
Approximately 7 minutes

How many Trams are there?
Two
On board Auckland Tram  

How many people can the Trams carry?
A total of 86 people

When were the Trams built & where are they from?
1926 and 1943. Both are originally from Melbourne, Australia. Click here for more information on the Auckland tram fleet 

Where is the nearest car parking?
There is limited street car parking on Halsey, Gaunt, Madden & Beaumont Streets as well as pay & display car parks at 60 Gaunt Street & 5 Daldy Street

Can I eat and drink on the Auckland trams? 
Auckland Dockline Trams allow sealed drinks such as coffee holders & water bottles

Can I take pets on the Trams?
No 

Is there wheel chair access available?
Yes – we have a wheel chair ramp installed at the Tram Depot which will enable our wheel chair bound passengers to enjoy a ride around Wynyard Quarter on the Dockline Tram. Boarding and alighting the tram can only be done at the Tram Depot. Simply call our Operations Manager to arrange your ride and FREE parking access for your vehicle during operating hours – 10am – 4.30pm. PH: 027 2525706

     

Can I take a pram or child buggy on the Trams?
Yes. We don’t have the buggy holders on the front but customers may take them on board

Is there a special ticket or pass for locals? 
No

Can I buy an annual pass or concession ticket? 
No

Can I get a student or pensioner discount? 
Currently we do not have a student or pensioner discount.

Will there be commentary on board the tram?
Yes. Auckland Dockline Tram provides interesting live commentary on the sights, attractions and history of the area you are travelling through. 

Passengers aboard Auckland Tram   Mother helping child into Auckland Tram
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